How to Register
Step 1: Check you live in our catchment area to avoid disappointment
We are happy to register new NHS patients within our catchment area.
If you are not within the catchment area, we are still able to register you, however we cannot offer home visits.
Step 2: Complete online registration formRegister Online
Alternatively, you can print our paper copy of the New Patient Registration Form here.
Step 3: Download both the NHSApp & Airmid apps (if have device)
Use the NHSApp first to create your NHSLogin. You need a UK mobile phone number, email address and Photo ID (Passport, UK/European Driving License or European ID card). It can help to have your NHS number at hand.
You can use the same NHSLogin to access the Airmid app, which is linked to our practice’s healthcare IT system (called SystmOne) . The Airmid app has some functionality not currently in the NHSApp (e.g. video consultations) and vice versa is true too, which is why we recommend you download both Apps in preparation for being registered with our practice.
Both these apps will enhance your digital experience as a patient at this practice.
Step 4: Await confirmation that you have been registered & request Online Access to your Records
We aim to register you as quickly as possible and within 5 working days. If you have given us a UK mobile phone number, we will send you a text message to confirm you have been registered.
Once registered, you can:
- If aged >40 years old, you can book a New Patient Health Check appointment.
- Full online access to your records, which you need to request via the Airmid app. Please select “Organisations” and then click on “Cloister Road Surgery”. Next to “Full Clinical Record”, you can click on “Request access”. Visit our Online Services webpage for more guidance. We will then receive your request and start to process it. For children, there are restrictions and you need to discuss it further with us.
- Help/advice via an online consultation which you can access through the NHSApp or our practice website here.
For Guidance on overseas visitors please please visit GOV.UK for further information.
If you are not registered with a doctor but need to see one, you can receive emergency treatment for 14 days. After 14 days you will need to register as a temporary or permanent patient.
To register as a temporary resident you will need to complete a Temporary Resident Form. Please return the completed form to the surgery.
You can register as a temporary resident with a GP in England if you are in the area for longer than 24 hours but less than three months.
For further information visit: NHS Choices – How do I register as a temporary resident with a GP?